How to access troubleshooting in the Bernafon App
The in-app troubleshooting section can help you solve most queries.
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Get the Bernafon App
Ensure you have the latest version of the Bernafon App.
![Bernafon App icon for both Apple and Android versions of app.](/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fdemantentas-x3q6w1z5%2Fmedia%2FProject%2FHearing-Aid%2FBernafon%2Fshared%2FImages%2Ficons%2Fbernafon-app-icon-global.png%3Fh%3D160%26iar%3D0%26w%3D160&w=384&q=75)
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Pair your hearing aids with your phone or device
Once you've downloaded the Bernafon App, you need to pair your hearing aids with your device.
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To access troubleshooting, tap More on the tab bar at the bottom of the app screen.
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Tap Help & Support.
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