Compatibility of Bernafon hearing aids and apps

Hearing aid compatibility

Made for iPhone^® (MFi):

These Made for iPhone (MFi) hearing aids are compatible with all apps and accessories except SoundGate:

Alpha XT, Alpha, Leox, Viron, Zerena and Entra A.

For all hearing aids we recommend iOS 13 or later.

We have tested MFi functionality on the following Apple devices, running on iOS 13 or above:
iPad 2017, iPad 2019, iPad 2020, iPad 2021, iPad 2022, iPad 5th generation 9.7", iPad 6th generation 9.7", iPad 7th generation 10.2", iPad 8th generation 10.2", iPad 9th generation, iPad 9th generation 10.2" (2021), iPad 10th generation, iPad Air (2019), iPad Air (2020), iPad Air (2022), iPad Air 2, iPad Air 3, iPad Air 4, iPad Air 5th generation (2022), iPad mini (2019), iPad mini (2021), iPad mini 4, iPad mini 5, iPad mini 6th generation (2021), iPad Pro 9.7, iPad Pro 10.5", iPad Pro 10.5 (2017), iPad Pro 11, iPad Pro 11 (2020), iPad Pro 11 (2021), iPad Pro 11 (2022), iPad Pro 1st generation 11", iPad Pro 12.9 (2017), iPad Pro 12.9 (2018), iPad Pro 12.9 (2020), iPad Pro 12.9 (2021), iPad Pro 12.9 (2022), iPad Pro 1st generation 12.9", iPad Pro 1st generation 9.7", iPad Pro 2nd generation 10.5", iPad Pro 2nd generation 11", iPad Pro 2nd generation 12.9", iPad Pro 11" 3rd generation (2021), iPad Pro 3rd generation 12.9", iPad Pro 4th generation 11", (2018), iPad Pro 4th 12.9" generation, iPad Pro 5th 12.9" generation (2021), iPad Pro 6th generation 12.9", iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone 12, iPhone 12 mini, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 13, iPhone 13 Mini, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone SE, iPhone SE (2020), iPhone SE (2022), iPhone SE 3rd generation (2022), iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPod touch 7th generation.

Hands-free communication:

Clients can enjoy hands-free calls using their iPhone or iPad.

These hearing aids support hands-free communication:

Alpha XT and Alpha

Bi-directional streaming (hands-free communication) is available with iPhone 11 or later, iPad Pro 12.9-inch (5th generation and 4th generation), iPad Pro 11-inch (3rd generation and 2nd generation), iPad Air (4th generation), and iPad mini (6th generation), with software updates iOS 15.2 and iPadOS 15.2 or later. Hands-free communication requires minimum firmware 1.3.0 on your hearing aids.

Android:

Bernafon Alpha XT and Alpha support ASHA (Audio Streaming for Hearing Aids) and need Android 10. With ASHA, you can stream audio from your mobile device directly to your Alpha XT and Alpha hearing aids.

Direct Audio Streaming to Alpha XT and Alpha hearing aids has been tested on the following devices:

Google: Pixel 3, Pixel 3 XL, Pixel 3a, Pixel 3a XL, Pixel 4, Pixel 4a, Pixel 4a 5G, Pixel 5, Pixel 6, Pixel 6a, Pixel 6 Pro, Pixel 7, Pixel 7 Pro

Samsung: Samsung Galaxy A12 Nacho, Samsung Galaxy A21s, Samsung Galaxy A23 5G, Samsung Galaxy A50, Samsung Galaxy A51, Samsung Galaxy A52, Samsung Galaxy A52 5G, Samsung Galaxy A52s 5G, Samsung Galaxy A53 5G, Samsung Galaxy A70, Samsung Galaxy A71, Samsung Galaxy A71 5G, Samsung Galaxy A72, Samsung Galaxy A73 5G, Samsung Galaxy F23, Samsung Galaxy F23 5G, Samsung Galaxy M31, Samsung Galaxy M52 5G, Samsung Galaxy Note 9, Samsung Galaxy Note 10, Samsung Galaxy Note 10+, Samsung Galaxy Note 20 5G, Samsung Galaxy Note20 Ultra 5G, Samsung Galaxy Note 9, Samsung Galaxy S10, Samsung Galaxy S10+, Samsung Galaxy S10e, Samsung Galaxy S20, Samsung Galaxy S20 5G, Samsung Galaxy S20 FE 5G, Samsung Galaxy S20 Ultra 5G, Samsung Galaxy S20+ 5G, Samsung Galaxy S21, Samsung Galaxy S21 5G, Samsung Galaxy S21 FE, Samsung Galaxy S21 Ultra 5G, Samsung Galaxy S21 FE 5G, Samsung Galaxy S21+ 5G, Samsung Galaxy S22 5G, Samsung Galaxy S22 Ultra, Samsung Galaxy S22+, Samsung Galaxy S23, Samsung Galaxy S23 Ultra, Samsung Galaxy S23+, Samsung Galaxy S9, Samsung Galaxy S9+, Samsung Galaxy Tab S6, Samsung Galaxy Z Flip3, Samsung Galaxy Z Flip4, Samsung Galaxy Z Fold3, Samsung Galaxy Z Fold3 5G

Xiaomi: 10 Pro, 11T Pro, 12, 12 Pro

OnePlus: 7T Pro, 8T, Nord N20 5G, 10T, Nord 2T, 9 Pro, 10R, 10 Pro 5G 

LG: LG V60 ThinQ 5G

Bernafon App

The Bernafon App can be used with Entra A, Zerena, Viron, Leox, Alpha and Alpha XT.

See the list below to identify the mobile devices which are tested to be compatible with the Bernafon App.

Please note, that Benafon App is compatible with devices running on the operating system iOS 13 or above, and Android 8.0 and above. If your device is not listed, it is still possible for it to be compatible with the Bernafon App.

We recommend you to always update your device to the latest version of the operating system.

Please note, that Benafon EasyControl-A app is compatible with devices running on the operating system iOS 13 or above, and Android 8.0 and above. If your device is not listed, it is still possible for it to be compatible with the Bernafon EasyControl-A app.

We recommend you to always update your device to the latest version of the operating system.

If your device is not listed above, it is possible for it to be compatible with SoundClip-A if it meets the following requirement: Bluetooth­ 2.1 or later.

To pair the SoundClip-A with the Phone Adapter 2, please perform the following steps:

1. Put the Phone Adapter 2 into pairing mode
   Make sure the Phone Adapter 2 is powered on, i.e., the power indicator is steady green.
2. Put the SoundClip-A into pairing mode
   Press and hold the multi button AND volume up button for about 6 seconds until status indicator BLINKS BLUE (The SoundClip-A will be in pairing mode for about 3 minutes).
3. Place the SoundClip-A on top of the Phone Adapter 2
   The pairing takes approximately 20–60 seconds.
4. Pairing completed
   The power indicator on the Phone Adapter 2 and the status indicator on the SoundClip-A turn steady blue. Pairing only needs to be performed once and normally does not have to be repeated.

The SoundGate app may be compatible with other devices but they were not tested.