Compatibility of Bernafon hearing aids and apps

Hearing aid compatibility

Made for iPhone^® (MFi):

These Made for iPhone (MFi) hearing aids are compatible with all apps and accessories except SoundGate:

Alpha, Leox, Viron, and Zerena.

For all hearing aids we recommend iOS 13 or later.

We have tested MFi functionality on the following Apple devices, running on iOS 13 or above:
iPad (5th gen), iPad (6th gen), iPad (7th gen), iPad Air (3rd gen), iPad Air 2, iPad mini (5th gen), iPad mini 4, iPad Pro 10.5", iPad Pro 11" (1st gen), iPad Pro 12.9" (1st gen), iPad Pro 12.9" (2nd gen), iPad Pro 12.9" (3rd gen), iPad Pro 12.9" (4th gen), iPad Pro 9.7", iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone 6S, iPhone 6S Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone SE (1st gen), iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPod touch (7th gen), iPhone 12, iPhone 12 Pro, iPhone 12 mini, iPhone 12 Pro Max, iPhone 13, iPhone 13 Pro, iPhone 13 mini, iPhone 13 Pro Max.

We recommend you to always update your device to the latest version of the operating system.

Android:

Bernafon Alpha supports ASHA (Audio Streaming for Hearing Aids) and needs Android 10. With ASHA, you can stream audio from your mobile device directly to your Alpha hearing aids.

Direct Audio Streaming to Alpha hearing aids has been tested on the following devices:

Google: Pixel 3, Pixel 3a, Pixel 4, Pixel 4 A, Pixel 5

Samsung: Galaxy Note 20 5G, Galaxy Note 10 (SM-N970U/U1), Galaxy Note 10+ (SM-N975F), Galaxy Note 9, Galaxy S21 (with OS11), Galaxy S20 (SM-G980F), Galaxy S10 (SM-G973F), Galaxy S10 (SM-G973U/U1), Galaxy S10+ (SM-G975F), Galaxy S10+ (SM-G975U1), Galaxy S9 (SM-G960F), Galaxy A71, Galaxy A70, Galaxy A51, Galaxy A50, Samsung Galaxy Tab S6

OnePlus: 7T, 8T

Bernafon EasyControl-A

The Bernafon EasyControl-A app can be used with Zerena, Viron, Leox, and Alpha.

See the list below to identify the mobile devices which are tested to be compatible with the Bernafon EasyControl-A app.

Please note, that Benafon EasyControl-A app is compatible with devices running on the operating system iOS 13 or above, and Android 8.0 and above. If your device is not listed, it is still possible for it to be compatible with the Bernafon EasyControl-A app.

We recommend you to always update your device to the latest version of the operating system.

Please note, that Bernafon EasyControl Connect app is compatible with devices with minimum 2 GB of RAM and running on the operating system iOS 13 or above, and Android 8.0 or above. If your device is not listed, it is still possible for it to be compatible with the Bernafon EasyControl Connect app.

We recommend you to always update your device to the latest version of the operating system.

Bernafon EasyControl Connect and Bernafon Alpha require a mobile device with Bluetooth 4.2 or above

If your device is not listed above, it is possible for it to be compatible with SoundClip-A if it meets the following requirement: Bluetooth­ 2.1 or later.

To pair the SoundClip-A with the Phone Adapter 2, please perform the following steps:

1. Put the Phone Adapter 2 into pairing mode
   Make sure the Phone Adapter 2 is powered on, i.e., the power indicator is steady green.
2. Put the SoundClip-A into pairing mode
   Press and hold the multi button AND volume up button for about 6 seconds until status indicator BLINKS BLUE (The SoundClip-A will be in pairing mode for about 3 minutes).
3. Place the SoundClip-A on top of the Phone Adapter 2
   The pairing takes approximately 20–60 seconds.
4. Pairing completed
   The power indicator on the Phone Adapter 2 and the status indicator on the SoundClip-A turn steady blue. Pairing only needs to be performed once and normally does not have to be repeated.

The SoundGate app may be compatible with other devices but they were not tested.