Online support
Get Hotline assistance via Netviewer.
NetViewer tool
Using the NetViewer tool, you can connect your PC via internet to one of our software supporters. Our specialist can watch your PC screen remotely while you are working, and give you effective advice on the phone to solve your problem.
If you wish, our specialist can also take over and operate your PC remotely.
This service is especially useful when you need help with installation or configuration problems, but also if you have questions on particular fitting problems.
If you want to use this service please send an e-mail to contact@bernafon.ca and ask for an appointment with one of our specialists.
We will try to be available for you at a time of your convenience.
How to start NetViewer:
- Get an appointment by e-mail or telephone.
- At the scheduled time we will contact you or …
- Call 1-800-265-8250 and ask for Netview assistance. You will get one of our specialists on the phone.
- When the specialist asks you, click here: Start NetViewer